Privacy policy

Privacy Policy

Last Updated: May 5, 2025

This Privacy Policy describes how Purely Mushroom (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from purelymushroom.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

📚 Table of Contents

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. Updates will be posted to this page and will reflect a new “Last Updated” date.

2. How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, fulfill orders, process payments, personalize marketing, detect fraud, and comply with legal obligations. This includes:

  • Communicating with you
  • Maintaining your account
  • Improving website performance and customer support
  • Enforcing our Terms of Service and protecting rights

3. What Personal Information We Collect

Information You Provide Directly:

  • Contact info (name, email, address, phone)
  • Order and account details
  • Customer support messages

Automatically Collected (“Usage Data”):

We use cookies and analytics tools to collect data like your IP address, browser type, device info, and interaction with the Site.

Information from Third Parties:

  • Shopify and payment processors
  • Email/SMS marketing and analytics providers
  • Ad partners (Meta, Google, etc.)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, analyze traffic, and show relevant ads. For Shopify-specific cookie usage, see Shopify’s Cookie Policy.

You can control cookies through your browser settings, but doing so may affect your experience or disable site features.

Note: We do not currently respond to “Do Not Track” browser signals. Learn more at allaboutdnt.com.

5. How We Disclose Personal Information

We may share your information with:

  • Vendors (e.g., Shopify, payment processors, fulfillment partners)
  • Marketing and business partners
  • Affiliates and internal staff
  • Law enforcement, if required by law
  • In case of a business transfer (e.g., acquisition or bankruptcy)

We do not “sell” or “share” personal information or sensitive data of individuals under 16 years of age as defined by applicable law.

6. Third-Party Websites and Links

We may link to third-party sites (e.g., social platforms, apps, partner services). We are not responsible for their privacy practices or content. Always review their privacy policies before submitting information.

7. Children's Data

Our Services are not directed to children under 13. We do not knowingly collect data from minors. If you believe your child has provided personal info, contact us to request removal.

8. Security and Retention

While we implement industry-standard safeguards, no system is 100% secure. Use caution when transmitting sensitive data online.

We retain data only as long as necessary to fulfill business, legal, or contractual purposes.

9. Your Rights

Your privacy rights depend on your location but may include:

  • Accessing or correcting your data
  • Requesting deletion or restriction
  • Data portability (where applicable)
  • Withdrawing consent for marketing
  • Filing a complaint or appeal

To exercise rights, email hello@purelymushroom.com. We may verify your identity and require additional info before fulfilling your request.

10. Complaints

If you are unhappy with our privacy practices, please contact us. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

11. International Users

Your data may be transferred and stored outside your country (e.g., in the U.S.). If you reside in the EU or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses to ensure adequate data protection.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: hello@purelymushroom.com
Mailing Address: 246 Grogan Drive, Dawsonville, GA 30534, US